Comparison
Ozvi vs Canny
Canny is a mature feedback platform: its AI pulls requests out of support conversations, it has dozens of integrations and a large MCP server. Its price follows the number of end users who vote, post or comment, so it grows as your board gets busier.
Ozvi costs the same however many people use it (Pro €19 a year, Studio €49 a year) and adds private bug reports with a screenshot and technical details next to the public board. Sign-in from your app, MCP and GitHub are in every plan. If you need feedback capture from support and CRM sync, go with Canny.
Competitor details as of November 2026
Ozvi and Canny compared by feature
| Feature | Ozvi | Canny |
|---|---|---|
| How it is billed | Flat yearly price: Free €0, Pro €19, Studio €49 (excl. VAT) | By “tracked users”: anyone who votes, posts or comments |
| Price at 2,000 active users | The same as at 10: from €0, with your own domain €19 a year | Pro $729 a month billed yearly ($911 billed monthly) |
| Users and records | yes · Unlimited in every plan | partly · Sets the price; without a spending limit the account moves up a tier on its own, with one it stops tracking feedback from new users |
| Private bug reports with screenshot, version and console errors | yes · Yes, the widget attaches them; only the reporter and the team see the report | no · Not part of the product; Canny is an ideas and feedback board |
| Reporter learns the bug is fixed | yes · E-mail “fixed in version 2.15, does it work for you?”; answering “not yet” reopens it | partly · Voters hear back when an idea ships |
| Sign-in from your app | yes · Signed token (HS256) or OIDC, in every plan including Free | partly · JWT (HS256) in the widget; “SSO integrations” only on Business |
| No vendor branding | yes · From Pro (€19 a year) | partly · Paid add-on to Business |
| MCP for AI assistants | yes · In every plan; merging and publishing wait for your confirmation | yes · From Pro, 55+ tools, role-based permissions (only a Manager or Owner may merge and delete) |
| AI capture of requests from support | no · No; Ozvi's AI finds duplicates, summarises threads and drafts release notes (Studio) | yes · Autopilot finds feedback in support conversations and merges duplicates; the people it finds count as tracked users |
| View by customer | yes · Plan, company and MRR from the SSO token, sort by MRR | yes · Segments from Pro, CRM sync on Business |
| Widget look | yes · Colours, font, radius and logo from the theme; shadow DOM, under 20 kB gzip | partly · Light, dark or auto theme; script about 14.3 kB |
| Slovak and Czech | yes · Yes, plus English, Polish, Hungarian and German; AI translation of posts from Pro | no · Translations into 14 languages on paid plans, without Slovak or Czech |
| Where the data lives | yes · Cloud in a data centre in Germany (EU), or your own server | no · USA |
| Self-hosting | yes · One Docker image and Postgres, every feature for €0, source-available (FSL) | Hosted service |
Competitor details as of November 2026. Canny prices in USD as listed on its pricing page, Ozvi prices in euro excluding VAT.
When to pick Canny
- You want AI to pull requests out of support conversations and sales calls on its own.
- You need CRM sync and a wide catalogue of ready-made integrations.
- Your AI assistant should get many tools with fine-grained, role-based permissions.
- Few people vote on your board, so pricing by tracked users stays low, and US hosting is fine for you.
When to pick Ozvi
- You want a predictable price that does not grow with the number of voters.
- Besides ideas you collect bug reports and want them private, with a screenshot and console errors.
- Users should sign in through your app without another account, on the Free plan too.
- Your board and e-mails should speak Slovak or Czech and your data should stay in the EU, or on your own server.
Moving from Canny
Ozvi imports from Canny through its API or from a CSV export. You see a preview first and nothing is saved; then the import runs in the background. Nobody gets an e-mail or a webhook during the import, and the whole run can be undone.
- 1Create a project on the Free plan.
- 2In Admin → Import pick Canny and paste your API key. The key is used for this import only and never stored.
- 3Decide for each Canny board whether it holds ideas or bugs. Posts, votes with their priority, comments, internal comments as team notes, tags and the customer's company with MRR come across.
- 4Add the widget to your app and connect sign-in with a signed token.
Frequently asked questions
Why does Canny cost more as the board grows?
Canny counts tracked users: everyone who voted, posted or commented, plus the people whose feedback Autopilot found. At 1,000 of them Pro costs $529 a month billed yearly, at 2,000 it is $729. Ozvi does not count users or records.
Can I bring my votes and comments over from Canny?
Yes. The Canny import brings posts, votes, comments and tags. Internal comments become team-only notes, and the customer's company and monthly revenue are kept, so you can sort by MRR straight away. Running the import again duplicates nothing.
Does Ozvi have something like Canny Autopilot?
No. Ozvi does not capture feedback from support or calls. On the Studio plan its AI finds duplicates, summarises threads and drafts release notes; only the team sees them and nothing is published without a person.
Does sign-in from my app work on the Free plan?
Yes. Signed tokens (HS256), OIDC, MCP, GitHub and webhooks are in every plan. Cloud plans differ only in what costs us money: e-mails, storage, number of projects, custom domain, the Ozvi badge and AI.
Where does Ozvi keep the data?
The cloud runs in a data centre in Germany. If you want the data entirely on your side, run Ozvi on your own server with every feature for free.
Sources for competitor details
Competitor details as of November 2026