Comparison
Ozvi vs Featurebase
In 2026 Featurebase grew into a helpdesk: a support inbox, Slack support, Salesforce sync, a mobile app and product tours. Since December 2025 it bills mainly by team seats, and its AI support agent is charged per resolved conversation.
Ozvi stays with feedback: a public ideas board with a roadmap and release notes, plus private bug reports with technical context. You pay a flat yearly price whatever the size of your team (Pro €19, Studio €49). If you want feedback and customer support in one tool, Featurebase is the better fit.
Competitor details as of November 2026
Ozvi and Featurebase compared by feature
| Feature | Ozvi | Featurebase |
|---|---|---|
| How it is billed | Flat yearly price: Free €0, Pro €19, Studio €49 (excl. VAT) | By team seats; Growth $29 per seat a month billed yearly |
| Own domain, sign-in from your app and no branding, team of three | €19 a year | $246 a month billed yearly |
| Team members | yes · Unlimited in every plan | partly · Every seat adds to the price |
| No vendor branding | yes · From Pro (€19 a year) | partly · $69 a month add-on, from the Professional plan only |
| Private bug reports with screenshot, version and console errors | yes · Yes, the widget attaches them; only the reporter and the team see the report | no · Not part of the product; Featurebase collects ideas and feedback |
| Support inbox and AI support agent | no · No, Ozvi is for feedback only | yes · Inbox, Slack support, AI agent Fibi at $0.49 per resolved conversation |
| Telling voters when an idea ships | yes · A release note e-mails everyone who voted for the idea | no · According to its own page, the changelog notifies no one automatically |
| MCP for AI assistants | yes · In every plan; merging and publishing wait for confirmation | yes · 168 tools, each set to allow, ask or off; separate read and write tools |
| Voting without signing in | no · No, sign-in is required (through your app or with an e-mail code) | yes · Yes, guests can vote |
| Spam protection | yes · Rate limits on posts and comments, approval of new ideas and of comments with links | yes · AI spam filter (since July 2026) |
| View by customer | yes · Plan, company and MRR from the SSO token, sort by MRR | yes · Prioritisation by customer revenue |
| Widget size | yes · under 20 kB gzip, shadow DOM | no · First script about 718 kB |
| Mobile | partly · The board works in a mobile browser, no native SDK | partly · A mobile app; inside apps through a WebView with a JWT in the URL |
| Accessibility statement | yes · Yes, partial conformance with WCAG 2.2 AA, with the known gaps listed | no · None found; its own board reports untranslated screen-reader labels and buttons out of keyboard reach |
| Self-hosting | yes · One Docker image and Postgres, every feature for €0, source-available (FSL) | Hosted service |
Competitor details as of November 2026. Featurebase prices in USD as listed on its pricing page, Ozvi prices in euro excluding VAT.
When to pick Featurebase
- You want feedback, customer support and an AI agent that answers customers in one product.
- You need Salesforce sync, product tours or a mobile app.
- Visitors should be able to vote without signing in.
- Your AI assistant should get a very large set of tools with a setting for each.
When to pick Ozvi
- Your team is growing and you do not want to pay for everyone who answers on the board.
- You need private bug reports with a screenshot and console errors, not only ideas.
- The widget should be small and live in a shadow DOM so it neither slows down nor breaks your app.
- You want voters told at every release and a board in Slovak or Czech, with data in the EU or on your own server.
Getting started with Ozvi
There is no direct Featurebase import yet. Bring ideas, votes and comments over with the spreadsheet (CSV) import: you see a preview first, then the import runs in the background, nobody gets an e-mail and the whole run can be undone.
- 1Create a project on the Free plan.
- 2Put your posts in a spreadsheet (CSV) and upload it in Admin → Import; you map the columns in the preview.
- 3Add the widget to your app and connect sign-in with a signed token or OIDC.
- 4Invite your team. More people cost nothing.
Frequently asked questions
What does Featurebase cost for a team of three?
By Featurebase's pricing, the cheapest setup with your own domain, sign-in from your app and no Featurebase branding comes to $246 a month billed yearly, because removing the branding is a $69 a month add-on from the Professional plan. In Ozvi the Pro plan covers the same for €19 a year for the whole team.
Will Ozvi replace the Featurebase helpdesk?
No. Ozvi has no support inbox or AI agent that answers customers. It handles bug reports, ideas, the roadmap and release notes. If you run support in Featurebase, Ozvi will not replace that.
Can I move my data from Featurebase?
Yes, through the CSV import. A direct API import from Featurebase does not exist yet; there is one for Fider and Canny.
Can visitors vote without signing in?
No. In Ozvi people vote after signing in, usually automatically through your app, otherwise with an e-mail code. Your team knows who wants what, and the board does not fill up with spam.
Why does widget size matter?
The widget loads on every page of your app. Ozvi's widget is under 20 kB gzip and runs in a shadow DOM, so it does not touch your styles or scripts. Featurebase's first script measured about 718 kB.
Sources for competitor details
Competitor details as of November 2026